How to Write Effective Web Copy!
April,
2005!
Writing effective web copy begins with an understanding of what the
goals of your web site are. Are you trying to get your visitors to
purchase something or have them sign up for your newsletter? Remember
you are trying to get someone you can't see and have never met take
a step towards building a relationship with you or your company.
1. Create a customer profile – try to find out what are the
needs and desires of your visitors. Below are some examples of questïons
you could ask:
Are they young, middle aged or senior?
Are they primarily male or female?
Are they financially secure or budget-minded?
What gets him or her excited?
What are his or her most pressing concerns?
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Try to brainstorm a list of topics that might interest your target
audience.
2. Create a Unique Selling Position (USP) – This is a statement
of 2-3 sentences that explains why you are different from everybody
else. This is the unique factor that sets you apart from your competition.
Make this the first thing your visitor sees when they arrive on your
home page.
3. Focus on benefits – most web users want to find the information
about the product or service they need as fast as possible. If they
land on your site, they want to know how they will benefit from buying
your product or subscribing to your ezine. You will need to answer
that question as clearly and concisely as possible or you will lose
that visitor.
4. Use the inverted pyramid style – provide a summary of your
information by clearly communicating the direction of your discussion.
Use informative headings and subheadings with a paragraph of 4 to
5 lines that supports them. You only have a few seconds to grab your
visitors attention. Most will simply scan for the information they
are seeking.
Use bulleted or numbered lists, boldface or colored font to emphasize
the points you wish to make. Include links at the end of your paragraph
(or within the text) to direct visitors to other pages of your site
for more in-depth information.
5. Write in an informal or personal style – write in a unique
way that differentiates you from other small businesses in a similar
business or niche. It doesn't have to be elaborate or super-creative.
You simply provide a style that gets the attention of your visitors.

6. Keep your sentences simple – you are not writing to impress.
You are writing to communicate. You want to pre-sell your product
or service, therefore write as if you are talking to a 13 year old.
Don't use large words but opt for strong verbs over weak ones. Use
the active voice instead of a passive one. i.e. Instead of "a
good score was achieved by the team"...say "the team scored
a season high". Speak "to" but not "at" your
visitor. Keep your sentences short and snappy.
7. Include searchable keywords – use targeted keywords in your
web copy that will allow the search engines to find your site. Include
these keywords in your meta tags, links and file names also.
8. Eliminate the fluff - don't waffle on in your writing. You will
only bore your visitors and they will clïck elsewhere. Try to
remove filler sentences that contain phrases like "for those
of you" and "all of you".
9. Proof read your web copy – errors in your web copy give
the impression of being unprofessional or sloppy. Read the copy aloud
to yourself or get someone else to proof read it. Often they will
find more errors because they are more objective.
Use the spell checker but don't rely on it. Often it doesn't pick
up all incorrectly spelled words. Print a copy of your content. It's
easier to find grammatical or spelling errors on a hard copy.
10. Take a break – revise your web copy after taking a break
from it for several hours or a few days. This allows you to see it
from a different viewpoint. You may find a better way to say something
to further improve your copy.
11. Use images sparingly – images should only be used if they
relate and support your web content. If not, they will only distract
the visitor from reading your web copy. Too many images will slow
down the time it takes for your visitor to load your site in their
browser.
12. Use effective navigation – your navigation bar should help
visitors easily find the main sections of your site. Read: How to
Create an Effective Web Site Navigation Structure.
Writing effective web copy is the key to converting visitors into
buyers. Getting 1000s of visitors to your web site doesn't guarantee
sales. Reading your web copy should pre-sell your product with the
words you use. Once you achieve this, your web site will become very
profitable.
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